Video Briefing

Offshore Citizen: What is Know Your Client [KYC]

Jul 16, 2020Video Briefing13:47Watch on YouTube

KYC (Know‑Your‑Client) is a set of procedures that financial institutions use to verify the identity of their customers and assess the legitimacy of their activities. While the concept is straightforward—confirm who a client is and where they live—in practice the requirements can create significant hurdles, especially for individuals and businesses that lack conventional documentation.

Why KYC matters

  • Identity verification – Banks need to confirm a client’s identity to prevent fraud, such as identity theft or the misuse of stolen passports.
  • Address verification – Proof of residence is required to ensure that sensitive items (e.g., debit cards, security tokens) are sent to the correct location.
  • Source‑of‑wealth checks – Institutions must understand where a client’s money originates, often requiring tax returns or tax‑identification numbers.

Failure to meet these standards can result in account denials, delayed onboarding, or even the need to provide excessive historical documentation.

Common obstacles

  1. Lack of traditional proof of address

    • Many people rent and have the landlord’s name on utility bills, leaving no bill in the tenant’s name.
    • Some jurisdictions accept only specific documents (e.g., electricity bills) and reject alternatives like telephone statements.
    • Language barriers can render otherwise valid documents unusable if the bank cannot read them.
  2. Cultural attitudes toward credit

    • Individuals who avoid credit cards or loans may have little or no credit history, despite a strong record of paying rent, utilities, and other bills on time.
    • Credit bureaus typically record only credit‑product activity, so a “good payer” can still receive a low credit score, limiting access to mortgages and other financing.
  3. Corporate documentation mismatches

    • Companies incorporated in jurisdictions such as Delaware or New Mexico may struggle to provide the types of corporate records (e.g., certificates of good standing, registers of directors) that foreign regulators expect.
    • When establishing a trade representative office in a country like Bulgaria, the required paperwork may differ dramatically from what the home jurisdiction issues.

Practical steps to streamline KYC compliance

Personal side

  • Maintain multiple forms of ID – Keep a passport, driver’s license, and any national ID cards readily available. If documents are in a foreign language, consider certified translations.
  • Collect and store proof‑of‑address documents – Even if a utility bill is not in your name, retain copies of rental agreements, bank statements showing the address, or official correspondence addressed to you.
  • Gather reference letters – Long‑term relationships with banks, accountants, or lawyers can provide letters confirming your identity and address.
  • Preserve historical financial records – Keep tax returns, tax‑ID numbers, and any documentation that explains the source of your wealth. Do not discard older records; they may be requested years later.

Business side

  • Organize corporate filings – Keep up‑to‑date registers of shareholders, directors, and certificates of incorporation or good standing.
  • Standardize corporate branding – Ensure your website, domain name, and official email addresses match the information on file with regulators.
  • Prepare a “KYC package” – Assemble a folder (digital or physical) containing:
    • Certified copies of all identification documents.
    • Proof‑of‑address evidence in the required language.
    • Reference letters from reputable professionals.
    • Corporate documents (register of shareholders, directors, certificates of incumbency, etc.).
    • Source‑of‑wealth documentation (tax returns, financial statements).

Dealing with banks that request “old” records

  • Some institutions may ask for historical documents (e.g., a company’s activity from the 1940s). While such requests can seem unreasonable, having a well‑organized archive reduces the time and frustration involved in fulfilling them.

Risk considerations

  • Identity theft – Stolen passports combined with falsified address information can enable fraudsters to open accounts in your name. Robust KYC procedures help mitigate this risk.
  • Regulatory inconsistency – Different countries and even individual banks may have divergent standards for acceptable documentation, leading to delays and extra costs.
  • Operational overhead – Maintaining comprehensive records requires ongoing effort; however, the cost of non‑compliance (account closures, legal penalties) can be far higher.

Bottom line

KYC is more than a bureaucratic checkbox; it is a critical component of financial security and regulatory compliance. By proactively gathering and preserving the necessary identification, address, and wealth‑source documents—both for individuals and for corporate entities—clients can reduce friction with banks, avoid unnecessary rejections, and position themselves for smoother access to financial services worldwide.